Privacy Policy | Vera&John Casino

Who looks after your data

Blue Boulder Limited is responsible for the personal information you give us or that we collect while you use Vera John Casino. This covers details such as your name, address, date of birth, payment card details, account details and gaming history.

How we collect it

We collect information when you register, deposit, play, contact support or take part in promotions, and through cookies and similar tools on our site.

How we use it

We use your information to run your account, process payments, verify your identity and age, meet our legal and licence duties, prevent fraud and money laundering, support responsible gambling and improve our services. Some support replies and checks may be prepared with automated tools, including AI; you can ask for help from a person on our team.

Who we share it with

We share information with payment providers, identity check services, our regulators and other authorities where the law requires it, and with service providers working for us. We may also share it to defend legal claims.

Transfers and security

Where data leaves the European Economic Area, we use suitable safeguards. Our technical and organisational measures protect your data against loss, misuse and unauthorised access, although no system is completely secure.

Marketing

With your consent we may send news about games, jackpots, promotions and our loyalty programme by email or SMS, and offers from other gaming sites in our group. You can change these preferences at any time in your account settings.

How long we keep it

We keep your information for at least five years after your account closes or after your last contact with us, as our legal and regulatory duties require.

Your rights

You can ask to see, correct or delete your information, object to some uses or move it elsewhere, subject to the law. To use these rights or ask a question, write to our data protection officer at [email protected].