Contact Us | Vera&John Casino

Live support

Our support team is available through live chat, opened from the Live support button and the Help centre on our site. You can ask about your account, payments, promotions or our safer gambling tools.

Complaints

Raise any complaint with our support team first. If they cannot settle it, they pass it to management. We aim to reply within 10 days and send our decision by email; if we need longer, we let you know. If you are not satisfied, you can turn to the MADRE dispute service at no cost, or contact the Player Support Unit of the Malta Gaming Authority at [email protected].

Data protection

For questions about your personal data or to use your privacy rights, email our data protection officer at [email protected].

Our company

Vera John Casino is run by Blue Boulder Limited, Office 4, Block C, SkyWay Offices, 179 Marina Street, Pieta PTA9042, Malta, under Malta Gaming Authority licence MGA/CRP/169/2009.